Chatbots News

With natural language processing, contact centers can answer basic inquiries, reduce wait times for customers, and free up human agents to manage more complex service needs. For example, if a customer calls to manage a subscription, they will follow an automated guide to enter all of their information. IVAs, IVR, …

You could be the best tech guy, but there is always an unexpected server issue or a build-breaking bug that makes your app or website inaccessible to customers. Our developers are continuously endeavoring to discover the limitless possibilities of bots in enabling your business to grow. All of these components …

A chatbot is essentially the next generation of this instant messaging technology that we use every day. Run using artificial intelligence, a chatbot is basically a computer answering your guests, instead of a person. The digital assistant in eZee Absolute mobile app obeys the chat and voice commands made by …